Sony Music Online uses various technologies that enhance your visit to our site. We realize, however, that these "extras" may cause problems for some AOL users. If you were looking for the homepage of one of your favorite artists such as www.tonybennett.net or www.indigogirls.com and ended up on Sony Music's homepage instead, it is possible that you need to update your Web browser. GET YOUR UP-TO-DATE WEB BROWSER - FREE! You can get an up-to-date Web browser, such as Netscape Communicator 4.7 or Microsoft Internet Explorer 5.0 as a free add-on to your current AOL system. To do this, Use Keyword: Netscape or Keyword: Microsoft from the America Online main menu. You will be able to download a complimentary Web browser that will bring you the latest and most convenient World Wide Web browser technology. In the meantime, you may be able to find the artist website you are looking for by linking from our Artists page. If this still does not allow you to get to the artist page you are looking for, the only way you will be able to get there is by upgrading your browser as described above. OTHER PROBLEMS It is also possible that you are having other problems on our site. For example, when trying to join Sony Music Online or when searching for specific Sony Music artists on our Tour Info pages, are you receiving error messages? If you are encountering problems like the ones mentioned above, you may be using an out-of-date version of AOL and the America Online browser - and, it may be time to consider an upgrade. If you are a Windows user using AOL version 2.5 for Windows, or you are a MAC user using version 2.6 or 2.7 for MAC, you can get a free software upgrade on AOL. Download AOL 6.0. AOL 6.0 enhances AOL's speed and layout. This download includes a new Web browser that is specially geared toward AOL users. Once you install AOL 3.0, Sony Music Online and the rest of the Web will look and work better for you. You'll see the difference! To get your AOL 6.0, Use Keyword: Upgrade. Thanks for visiting Sony Music Online - and we look forward to seeing you again when you speed through using your updated AOL configuration or updated browser! If you are still having trouble with your AOL browser or if you just want to send a note to Sony Music Online, please visit our Feedback page. We always appreciate any feedback, positive or negative.

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